Customer Service Agent with Data Entry and Call Experience

Company: Modis
Location: El Paso
Posted on: January 12, 2021

Job Description:

Looking for a new opportunity? Come work for a highly ranked Financial Broker Company! Please Google address for Details -> Company Name. Job Title: Customer Service Representative - Mid-Level (3-5 years) Pay Rate: $15 (benefits are an additional cost) Start Date: 01/04/2021 Location: 1945 Northwestern Dr El Paso, TX 79912 (must be local - do NOT apply if not) Remote: Yes- remote during pandemic Duration: 6-12 Month Contract Shifts: M-F 8-5 Description: Responsible for any one or more of the following: handling customer/client calls , opening new accounts, updating existing accounts, customer correspondence, transfer of accounts, wired funds, foreign currency conversion, received/issued checks and stock certificates . Requires previous customer service and data entry experience with a high degree of accuracy. Must be articulate, have a pleasant telephone manner and excellent verbal and written skills. Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues. General PC skills required including experience with Word, Excel and Outlook. Top 4: * Data entry * Financial Experience * Phone Etiquette * General PC & Microsoft Suite Experience Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records. Job Requirements:* Handle incoming customer service calls* Dispatch incoming customer phone calls* Accept customer calls and return customer* Maintain customer service related information for customer accounts* Ensure quality customer service and customer satisfaction* Maintain customer service voicemail and return customer calls* Provide customers with superior customer service* Provide customer service for internal customers* Capturing customer information and answering customer inquiries* Resolve inbound customer calls regarding account* Take customer orders and provide high-quality customer service* Make out going customer service calls* Work with customer service manager to ensure proper customer service* Resolve any customer service issues* Answering inbound calls and providing excellent customer service* Provide customer support and handling customer inquiries* Combining excellent customer service skills* Assure quality customer service to all customers* Provide exceptional customer service to all customers* Provide superior customer service with all customer interactions

Keywords: Modis, El Paso , Customer Service Agent with Data Entry and Call Experience, Sales , El Paso, Texas