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Implementation Consultant - Global View & Celergo

Company: ADP
Location: El Paso
Posted on: June 23, 2022

Job Description:

ESSENTIAL RESPONSIBILITIES:

  • Work in Global My View Portal team as Implementation and/or Support consultant.
  • Prepare Self-Service business blueprint, functional specification, and portal configuration handbooks
  • Responsible for all HR Self-Service Portal configuration and deliverables.
  • Lead and/or support cutover preparation, go-live activities and hypercare support
  • Understand the client needs and implement our template solutions in accordance with requirement
  • Maintain UpToDate knowledge on ADP GlobalView template and ensure the template is adhered
  • Work in collaboration with BASIS, Celergo, EeTime consultants, Application Support, Product teams for any cross functional issues to ensure clients receive highest levels of client service.
  • Contribute and participate in knowledge sharing and team development sessions
  • Willingness to stretch to beyond working hours as per need to deliver solutions
  • Work closely with Product teams for prioritizing the existing bugs, enhancements
  • Adhere to defined timelines, SLAs to create positive client experience
    Required Skills and Competence:
    • Good understanding on User management process and its Integrated systems for authentication layer
    • Excellent verbal and written communication skills as well as strong presentation and interpersonal skills
    • Very Good problem solving and decision making
    • Ability to resolve issues and seek alternative solutions.
    • Ability to prioritize workload, set and achieve goals.
    • Flexibility to quickly adapt with a continuously changing environment.
    • Be able to think, communicate and present information effectively
      ELIGIBILITY CRITERIA
      • 4 to 8 years of work experience with at least 3 years of extensive client interfacingand exposure in Client Services environment

        • ESSENTIAL RESPONSIBILITIES:
          • Work in Global My View Portal team as Implementation and/or Support consultant.
          • Prepare Self-Service business blueprint, functional specification, and portal configuration handbooks
          • Responsible for all HR Self-Service Portal configuration and deliverables.
          • Lead and/or support cutover preparation, go-live activities and hypercare support
          • Understand the client needs and implement our template solutions in accordance with requirement
          • Maintain UpToDate knowledge on ADP GlobalView template and ensure the template is adhered
          • Work in collaboration with BASIS, Celergo, EeTime consultants, Application Support, Product teams for any cross functional issues to ensure clients receive highest levels of client service.
          • Contribute and participate in knowledge sharing and team development sessions
          • Willingness to stretch to beyond working hours as per need to deliver solutions
          • Work closely with Product teams for prioritizing the existing bugs, enhancements
          • Adhere to defined timelines, SLAs to create positive client experience
            Required Skills and Competence:
            • Good understanding on User management process and its Integrated systems for authentication layer
            • Excellent verbal and written communication skills as well as strong presentation and interpersonal skills
            • Very Good problem solving and decision making
            • Ability to resolve issues and seek alternative solutions.
            • Ability to prioritize workload, set and achieve goals.
            • Flexibility to quickly adapt with a continuously changing environment.
            • Be able to think, communicate and present information effectively
              ELIGIBILITY CRITERIA
              • 4 to 8 years of work experience with at least 3 years of extensive client interfacingand exposure in Client Services environment
                • Engineering Degree
                  ESSENTIAL RESPONSIBILITIES:
                  • Work in Global My View Portal team as Implementation and/or Support consultant.
                  • Prepare Self-Service business blueprint, functional specification, and portal configuration handbooks
                  • Responsible for all HR Self-Service Portal configuration and deliverables.
                  • Lead and/or support cutover preparation, go-live activities and hypercare support
                  • Understand the client needs and implement our template solutions in accordance with requirement
                  • Maintain UpToDate knowledge on ADP GlobalView template and ensure the template is adhered
                  • Work in collaboration with BASIS, Celergo, EeTime consultants, Application Support, Product teams for any cross functional issues to ensure clients receive highest levels of client service.
                  • Contribute and participate in knowledge sharing and team development sessions
                  • Willingness to stretch to beyond working hours as per need to deliver solutions
                  • Work closely with Product teams for prioritizing the existing bugs, enhancements
                  • Adhere to defined timelines, SLAs to create positive client experience
                    Required Skills and Competence:
                    • Good understanding on User management process and its Integrated systems for authentication layer
                    • Excellent verbal and written communication skills as well as strong presentation and interpersonal skills
                    • Very Good problem solving and decision making
                    • Ability to resolve issues and seek alternative solutions.
                    • Ability to prioritize workload, set and achieve goals.
                    • Flexibility to quickly adapt with a continuously changing environment.
                    • Be able to think, communicate and present information effectively
                      ELIGIBILITY CRITERIA
                      • 4 to 8 years of work experience with at least 3 years of extensive client interfacingand exposure in Client Services environment
                        • Engineering Degree/ Computer Science/ Business

Keywords: ADP, El Paso , Implementation Consultant - Global View & Celergo, Professions , El Paso, Texas

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