Experienced Field Service Technician - Oil & Gas
Company: Wagner Equipment Co.
Location: El Paso
Posted on: May 16, 2022
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Job Description:
Would you like to be part of a focused, dedicated team? Do you
want to work and grow with other motivated, ambitious people?Wagner
Equipment Co. offers challenging career opportunities, extensive
training and employee development along with an opportunity to grow
your career and thrive under Wagner's reputation for excellence. We
offer excellent benefits and supply you with the tools you need to
maximize your potential and grow within Wagner.Benefits
include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your
first year + 8 company paid holidaysMedical, dental, and vision
insuranceLife and AD&D InsuranceRetirement Plans - 401K and
Roth 401K , eligible employees can receive a company contribution
up to 7%Tuition ReimbursementEmployee Assistance Program
(EAP)CEFCU- Citizens Equity First Credit Union - Employees have
access to services include payroll deductions savings, accounts,
loans, VISA card, and more.Additional Benefits include: Unum
Supplemental life Insurance, Aflac Critical Illness + Accidental
Insurance, ID WatchDog and discounted employee phone plans.Under
minimal supervision, the Field Service technician is responsible
for diagnosing, repairing, and performing maintenance on
Caterpillar and other OEM engines, gensets, and related equipment
in the field in a manner the reflects the company's vision of
working as "One Professional Team." The Class A Technician will be
required to professionally communicate with the Service Manager,
Service Coordinators, Technicians, Technical Communicator, and the
customer while being responsible of all functions and duties listed
below.Position: Field Service Class A Technician or Journeyman
TechnicianPay Range: $29.00 - $42.00 per hourPay rate is dependent
on education and experience.Essential Functions:Reasonable
accommodations may be made to enable individuals with disabilities
to perform these essential functions.Prepares and completes all
related inspection forms for repairs, maintenance, warranty, and
startup documents for new equipmentAccurately completes and submits
time cards, vacation requests, and Purchasing Card receipts to
Service Coordinators in a timely mannerCharges time to appropriate
work order and segment. Turns in parts credits, core credits, fluid
samples, and receives signed documents for warranty parts and core
returns from proper warehouse personnelThe proper use of
Caterpillar's Service Information System (SIS), Technical Marketing
Information (TMI), Dealer Business Systems (DBS), and Microsoft
Outlook (email)Keeps and maintains all information in an orderly
fashion while on a job, and utilizes current processes and forms to
retain and track informationCommunicates effectively with Field
Service Manager, Service Coordinators, and Field Service
Technicians to ensure all repairs are completed correctly and in a
timely mannerPromotes additional work and services to the customers
as neededDiagnoses and troubleshoot diesel and gas engines,
generators, air compressors, and related equipmentPerform
corrective repairs and scheduled maintenance on customer's
equipmentPerforms work accurately within estimate with no
reworkKeeps up to date with developments in tooling, technologies,
and new equipmentUses safe working practices and follows all
company safety requirementsMaintains a clean and organized work
areaPerforms routine maintenance on Caterpillar and other OEM's
equipment both diesel and gas enginesMakes recommendations for
repairs both warrantable and non-warrantableMakes parts replacement
decisions based on reusability guidelinesUnderstands Caterpillar
electronic engine control systems and properly troubleshoot and
repair these systemsProper use of Caterpillar Electronic Technician
(ET) and Service Information System (SIS) to diagnose and repair
equipment with minimal supervisionCompletes appropriate Caterpillar
online training for appropriate area of responsibilityWillingness
to learn new technologies and proceduresAbility to travel 75 - 100%
of the timeOther duties as assigned by managerRequired Education
and Experience:High School Diploma or GEDSome College or Accredited
Technical School with Certificate or Diploma Preferred5+ years
technical or mechanical experience3-5 years administrative/clerical
experience3-5 years customer service experience1-3 years experience
working on Caterpillar G3500 & G36001-3 years sales experience1-3
years supervisory experienceAdditional Eligibility Requirements:DOT
Health CardClass D Driver's LicenseMSHA LicenseMust pass all
required pre-employment screenings which may include but are not
limited to background checks, drug/alcohol testing, fit for duty
testing, and any other job-related tests/screeningsWork
Environment:Noise: Loud, Environment: Indoors and OutdoorsSpecific
Risks: Working with minimal direct supervision from service truck
in field conditionsPhysical Demands:Standing, walking, talking,
sitting, use of hands, hearingAscending or descending ladders,
stairs, etc.Heavy work that includes lifting and/or moving objects
up to 100 pounds or moreOther Duties:Job Offers are contingent upon
all required pre-employment screenings which may include but are
not limited to background checks, drug/alcohol testing, fit for
duty testing, and any other job-related tests/screeningsPlease note
this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or
without notice.Requirements are representative of minimum levels of
knowledge, skills and/or abilities. To perform this job
successfully, the employee must possess the abilities or aptitudes
to perform each duty proficiently.Wagner Equipment Co. is an
EEO/AA/Veterans/Disabled employer.Equal Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Wagner Equipment Co., El Paso , Experienced Field Service Technician - Oil & Gas, Professions , El Paso, Texas
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