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Supply Chain Ops / Service Clerk - El Paso, TX

Company: CEVA Logistics
Location: El Paso
Posted on: February 16, 2020

Job Description:

JOB SUMMARY:
Provides various levels of support and services to areas of the supply chain and operations, such as entering and processing information, working with carriers and providers to update information, track and trace details, and ensure service levels, and providing levels of customer service.

KEY ACCOUNTABILITIES : Supply Chain Ops/Service Clerk

Summary: Provides more standard support to areas of the supply chain or operations, such as entering information, updating logs and files, and responding to internal and external customer or operational questions. Generally the information is more routine and accessible, basic tracking and tracing and involves performing basic office and clerical duties.

  • Enters standard and more routine data in software systems and applications.X
  • Updates logs, documents and files to track operational, carrier and customer information.
  • Receives and reviews documents for accuracy, such as dates, times, location, counts and related information.
  • Responds to basic internal and external customer questions on the status of operations, accounts or services; escalates more complex needs as required.
  • Prints and prepares forms, labels, billing, invoices and related documents to ensure timely awareness for processing.
  • Assists with tracking orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details.
  • Performs basic office and clerical duties, such as preparing and sorting mail, maintaining logs, answering and directing phone calls, and related activities.
  • Performs other duties as assigned.

    MINIMUM QUALIFICATIONS:

    Education:

    High School Diploma or GED required.

    Experience:

    Prior office experience is preferred.

    Knowledge/Skills/Abilities:
    • Basic customer service principles and practices.
    • Office operations principles and practices.
    • Performing data entry.
    • Must be able to read, write, and speak English fluently.
    • Communicating with co-workers to provide and receive direction.
    • Verifying information and status.
    • Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications.

      Travel Requirements: Typically not required.

Keywords: CEVA Logistics, El Paso , Supply Chain Ops / Service Clerk - El Paso, TX, Professions , El Paso, Texas

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