Supply Chain Ops / Service Clerk - El Paso, TX
Company: CEVA Logistics
Location: El Paso
Posted on: February 16, 2020
Provides various levels of support and services to areas of the
supply chain and operations, such as entering and processing
information, working with carriers and providers to update
information, track and trace details, and ensure service levels,
and providing levels of customer service.
KEY ACCOUNTABILITIES : Supply Chain Ops/Service Clerk
Summary: Provides more standard support to areas of the supply
chain or operations, such as entering information, updating logs
and files, and responding to internal and external customer or
operational questions. Generally the information is more routine
and accessible, basic tracking and tracing and involves performing
basic office and clerical duties.
- Enters standard and more routine data in software systems and
- Updates logs, documents and files to track operational, carrier
and customer information.
- Receives and reviews documents for accuracy, such as dates,
times, location, counts and related information.
- Responds to basic internal and external customer questions on
the status of operations, accounts or services; escalates more
complex needs as required.
- Prints and prepares forms, labels, billing, invoices and
related documents to ensure timely awareness for processing.
- Assists with tracking orders and information through systems,
vendors and related sources, such as arrival, times, confirmation
and similar details.
- Performs basic office and clerical duties, such as preparing
and sorting mail, maintaining logs, answering and directing phone
calls, and related activities.
- Performs other duties as assigned.
High School Diploma or GED required.
Prior office experience is preferred.
- Basic customer service principles and practices.
- Office operations principles and practices.
- Performing data entry.
- Must be able to read, write, and speak English fluently.
- Communicating with co-workers to provide and receive
- Verifying information and status.
- Basic proficiency in Microsoft Office, Internet, web-based and
job specific software applications.
Travel Requirements: Typically not required.
Keywords: CEVA Logistics, El Paso , Supply Chain Ops / Service Clerk - El Paso, TX, Professions , El Paso, Texas
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