ElPasoRecruiter Since 2001
the smart solution for El Paso jobs

Bilingual Customer Retention Expert (English / Spanish)

Company: mommy jobs online
Location: El Paso
Posted on: September 13, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLANUwhen you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, El Paso , Bilingual Customer Retention Expert (English / Spanish), Other , El Paso, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Freelance Job Promoter
Description: Freelance Job Promoter Mommy Jobs Online is now seeking Freelance Job Promoters offer the best opportunities for the perfect person that has a home office setup to work remotely. Our qualified freelance (more...)
Company: mommyjobs llc
Location: El Paso
Posted on: 09/22/2019

Care Coordinator
Description: Coordinates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality (more...)
Company: Magellan Health
Location: Las Cruces
Posted on: 09/22/2019

Hair Stylist - Licensed - LAS CRUCES, NM-540 Walton Blvd. Suite A, 88011
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons br br JOB DESCRIPTION br br Sport Clips is the nation's leading Men's (more...)
Company: Sport Clips
Location: Las Cruces
Posted on: 09/22/2019


Medical Language Specialist - eScription
Description: We typically have various positions available on the EditScript platform. Schedule availability may vary based on the time of your application and all positions are listed in Eastern Daylight Savings (more...)
Company: Mommy Jobs Online
Location: El Paso
Posted on: 09/22/2019

Unarmed Guard- Full Time- El Paso, TX with Security Clearance
Description: CHENEGA TOTAL ASSET PROTECTION, LLC Company Job Title: Unarmed Guard USCIS Chenega Job Title: Guard II SCA WD Labor Category: Guard II Clearance: Have or be able to obtain DHS T2 Location: El Paso, TX (more...)
Company: Chenega Corporation
Location: El Paso
Posted on: 09/22/2019

Foreign Currency Trader - El Paso
Description: Job Description:Proprietary Forex Trading with Maverick Trading Top-ranked proprietary trading firm, Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in (more...)
Company: Maverick Trading
Location: El Paso
Posted on: 09/22/2019

Onsite Systems Engineer (El Paso,TX)
Description: Onsite Systems Engineer br br Dell, Inc. is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for an Onsite Systems (more...)
Company: Dell
Location: El Paso
Posted on: 09/22/2019

11C Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon - the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Las Cruces
Posted on: 09/22/2019

Jr Operations Assistant
Description: Description: Summary: Operations support across all areas of the organization. Assisting Operations Manager in all functions with emphasis on Logistics amp Distribution Key Duties and Responsibilities (more...)
Company: Senko Advanced Components
Location: El Paso
Posted on: 09/22/2019

91J Quartermaster and Chemical Equipment Repairer
Description: The Army National Guard uses a wide range of systems that help protect and serve the force, and as a Quartermaster and Chemical Equipment Repairer, you'll be in charge of making sure those systems keep (more...)
Company: Army National Guard
Location: Las Cruces
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

El Paso RSS job feeds