ElPasoRecruiter
the smart solution for El Paso jobs

Inbound Travel Consultant

Company: MOMMY JOBS ONLINE
Location: El Paso
Posted on: April 16, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Inbound Travel Consultants that will assist Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience Pay: $19.75 per hour To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLxxx when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: MOMMY JOBS ONLINE, El Paso , Inbound Travel Consultant, Other , El Paso, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


11C Indirect Fire Infantryman
Description: 11C Indirect Fire Infantryman br br Job ID: 1056766 br br Job Views: 13 br br Location: LAS CRUCES, New Mexico, United States br br ZIP Code: 88007 br br Job Category: Infantry br (more...)
Company: Army National Guard
Location: Las Cruces
Posted on: 04/18/2019

Health Benefits Rep/ Telecommute
Description: We are a 25 year old national healthcare company. We help families to sign up for affordable dental and med plans
Company: Ameriplan
Location: El Paso
Posted on: 04/19/2019

Work at Home Benefit Consultants (Will Train)
Description: National's largest provider of discount healthcare programs is looking for Benefit Consultants.
Company: JMS Benefits
Location: El Paso
Posted on: 04/19/2019


Janitor
Description: Job Title: Janitor I. JOB SUMMARY Under the direction of the Facilities Coordinator performs routine, manual work cleaning maintaining buildings and grounds. The employee performs recurring tasks in accordance (more...)
Company: Centro De Salud Familiar
Location: El Paso
Posted on: 04/18/2019

Bilingual Spanish: Customer Experience Specialist - El Paso
Description: Bilingual Spanish: Customer Experience Specialist - El Paso Summary DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our (more...)
Company: Dish Network
Location: El Paso
Posted on: 04/18/2019

Trust Administration Officer
Description: Client service and outreach are number one. br Making presentations to board members while working with foundations and trusts. br Administer a variety of accounts i.e. estates, investment management, (more...)
Company: Job Juncture
Location: El Paso
Posted on: 04/18/2019

91J Quartermaster and Chemical Equipment Repairer
Description: 91J Quartermaster and Chemical Equipment Repairer Job ID: Job Views: 1149 Location: LAS CRUCES, New Mexico, United States ZIP Code: 88007 Job Category: Mechanic and Maintenance Posted: 11.15.2018 Age (more...)
Company: Army National Guard
Location: Las Cruces
Posted on: 04/19/2019

Claims Liaison I
Description: Position Purpose: Serve as a liaison between the plan, claims, providers and various departments to effectively identify and resolve claims issuesAudit check run and send claims to the claims department (more...)
Company: Centene Corporation
Location: El Paso
Posted on: 04/18/2019

Appointment Setting Work from Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: El Paso
Posted on: 04/18/2019

25Q Multi-Channel Transmission Systems Operator-Maintainer
Description:
Company: Army National Guard
Location: Las Cruces
Posted on: 04/18/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

El Paso RSS job feeds