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Bilingual Claims Representative II Bodily Injury

Company: Sentry
Location: El Paso
Posted on: August 4, 2022

Job Description:

We re looking for experienced bilingual (English & Spanish) claims professionals to join our Sentry Claims team. This Claims Representative II opportunity is in our Personal Lines Non-Standard Auto segment. The ideal candidate will exceed in creativity, empathy, interpersonal skills, teamwork, and an overall strong desire to help. As a Claim Representative II, you will primarily handle auto accident investigations that involve injuries and property damage. You will be delivering on our promise to be there for our policyholders during the difficult time following an auto accident.

This position is a remote work from home role.What You ll Do As a Claims Representative II, you ll ensure the timely delivery of quality claim service to our customers, and other parties involved in the claim, while protecting the assets of Sentry. You ll do this by:

  • Verifying that the applicable policy is active, and the appropriate coverage exists.
  • gathering information through investigative best practices, including interviewing all parties involved.
  • Keeping accurate documentation on all decisions, correspondences, reports, and discussions.
  • Gaining experience in determining liability (who is at fault and why) and setting reserves (potential monetary exposure).
  • Determining Subrogation potential (ability to Identify and recover costs from the at-fault driver s insurance carrier).
  • Resolving claims in the best interest of our customer, other parties involved and Sentry. What it Takes
    • Bachelor s Degree or equivalent work experience
    • 3+ years of related bodily injury claims experience preferred.
    • Effective oral and written bilingual (Spanish/English) communication skills.
    • Knowledge of insurance policy terminology and coverage definitions, claim payment procedures and familiarity with medical terminology
    • Able to Investigate, evaluate, and create an action plan and execute accurate decisions-based information gathered.
    • Able to review and interpret complex and detailed documents such as contracts, medical reports, and insurance regulations
    • Must keep confidentiality Ability to navigate computer programs with ease.
    • Ability to pass the required coursework and/or licensing. What You ll ReceiveWe take great pride in being named to the annual Forbes list of America s Best Midsize Employers since 2017. One of the factors considered in achieving this honor, is Sentry s Total Rewards package. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you ll receive.
      • Generous Paid-Time Off plan for you to enjoy time away from work.
      • 401(K) plan with a dollar-for-dollar match on your first eight percent contribution, plus immediate vesting to help strengthen your financial future.
      • Group Medical, Dental, Vision and Life insurance to promote wellness and encourage a healthy lifestyle.
      • Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
      • Extensive Work-Life Resources to lend a helping hand.
      • Sentry Foundation gift matching program to encourage charitable giving.
      • Continued education and career development through our in-house Sentry University (SentryU).About SentryAll of us at Sentry more than 4,000 associates have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income. Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we re one of the largest and financially strongest mutual insurance companies in the United States. We re rated A+ by A.M. Best, the industry's leading rating authority.Get ready to own your future at Sentry. Opportunities await.Thank you for your interest in Sentry!Nic LaRosaEqual Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Keywords: Sentry, El Paso , Bilingual Claims Representative II Bodily Injury, Other , El Paso, Texas

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