Insurance Implementation & Service Specialist
Location: El Paso
Posted on: June 24, 2022
ADP is hiring an Insurance Implementation Services Specialist.
The Insurance Implementation Services Specialist acts as the
client's first point of contact post sale, managing the
implementation process from the sale through the transition to
Client Service. Ensures the establishment of a positive
relationship with the client. Performs a thorough review of the
policy and client's information and sets client expectations to
ensure the successful transition of clients to the Client Service
At ADP we are driven by your success. We engage your unique talents
and perspectives. We welcome your ideas on how to do things
differently and better. In your efforts to achieve, learn and grow,
we support you all the way. If success motivates you, you belong at
Service Excellence is a core value at ADP. Through our own
in-house, nationally licensed insurance agency -- Automatic Data
Processing Insurance Agency, Inc. -- we provide Insurance-related
solutions to more than 50,000 ADP clients helping them protect
their businesses and their employees. Did you know that over 95% of
our small business clients are not only satisfied with ADP's
services but would recommend ADP to someone else? How would that
kind of success impact your career?
Client Support at ADP. It's all about enabling the clients we serve
to be more effective employers. You make it happen by collaborating
with other ADP Associates to ensure our products and services
deliver winning results. You provide the expert support that makes
our workforce solutions stand out in an increasingly competitive
We strive for every interaction to be driven by our CORE values:
Insightful Expertise, Integrity is Everything, Service Excellence,
Inspiring Innovation, Each Person Counts, Results-Driven, & Social
Receives and reviews the sales order, policy information and client
information for completeness and notifies sales of any outstanding
Makes welcome call to the client to establish a relationship with
the client, sets and reinforces expectations, confirms information
and discusses any questions the client may have.
Reviews employee and client information, policy information and
payroll information prior to contacting the client.
Classifies employees & owners/officers in all applicable systems to
ensure accurate premium deductions.
Being available to take client calls and answer clients' questions
Ensures that client receives Pay-by-Pay report, if applicable.
Reviews and confirms all information with client to ensure
understanding, accuracy, and satisfaction.
Services client through first premium impound, resolving all issues
and ensuring all features have started prior to turnover to Client
Turns client over to Client Services.
Records all interactions in Vision to ensure a smooth transition to
Client Services team.
Works closely with Insurance Carriers to ensure accuracy of all
Maintains a positive and open business partnership with Sales
Continually updates sales associates and sales managers on issues
that may arise to seek an effective solution.
Keeps up to date and proficient on new product enhancements and
changes via in-house training, seminars, documentation, etc.
Participates in training programs to enhance client service
Bachelor's degree required or in progress
Keywords: ADP, El Paso , Insurance Implementation & Service Specialist, Other , El Paso, Texas
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