Bilingual Consumer Loan Specialist - 005
Company: Sun Loan Company
Location: El Paso
Posted on: May 13, 2022
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Job Description:
Are you outgoing, reliable, and customer service driven? If so,
we would like you to join our team. Our employees - just like our
customers - are the heart and soul of what we do. Friendly,
reliable, customer service is at the heart of our success. For over
30 years, Sun Loan Company has been a trusted financial resource in
over 200 communities, across seven states in the US, and seven
locations in Mexico.As a bilingual (Spanish/English) Customer
Service Loan Specialist, you will work with customers to explain
our offerings, as well as conduct outreach to customers who are
overdue on loan payments, working with them to identify solutions.
The Customer Service Loan Specialist supports the Branch Manager in
creating a positive, supportive, and well-run office in the
communities we serve. As a customer service Loan Specialist, you
will be provided in-depth training to understand our products and
how we are able to help our customers. There are tremendous growth
opportunities from this role throughout our company!Position
Responsibilities:--- Provide excellent customer service, both in
person and over the phone--- Receive and post loan payments in an
efficient, friendly manner--- Contact customers who are overdue on
loan payments; work with them to identify solutions for
repayment--- Balance the cash drawer daily--- Make daily bank
deposits--- Maintain compliance with Sun Loan Company policies and
procedures--- Tax preparation support (if applicable)--- Network to
attract new business--- Work closely with other team members and
manager to reach branch goalsPosition Requirements:--- One year
customer service experience from any industry--- Fluent
Spanish/English language skills--- Basic computer skills and
ability to operate a calculator--- Must have reliable
transportation--- Ability to work Monday-Thursday 8:30am-5:30pm;
Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm,
additional hours may be required (No Sundays)--- Must be at least
18 years of agePosition Benefits:--- Low deductible medical plan,
including a TeleMed option--- Other benefits include dental,
vision, life insurance, AD&D, and ID Theft protection---
Industry-related tuition reimbursement--- Paid time off---
Competitive compensation based on experience--- Comprehensive paid
training for success--- Competitive 401kSun Loan is an equal
opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Keywords: Sun Loan Company, El Paso , Bilingual Consumer Loan Specialist - 005, Other , El Paso, Texas
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