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Senior Toll Collector

Company: County of El Paso TX
Location: El Paso
Posted on: January 16, 2022

Job Description:

Requirements MOS CODE: None Education and Experience:A High School diploma or GED, and two (2) years of cash handling, toll collection or cashiering experience.Must pass a rigid background investigation. Licenses and Certificates:None. General Purpose Under general supervision, as a leadworker, collect bridge tolls and supervise toll collectors on assigned shift. Typical Duties As a working supervisor, collect tolls.Plan, guide, monitor and perform the work of toll collectors at an international bridge.Involves:Prepare to open lanes.Verify, assign and distribute starting cash drawer to collectors on each shift.Collect tolls from passing vehicles and pedestrians in both United States (U.S.) and Mexican currency and make correct change.Count daily collections, reconcile receipts, prepare daily reports and securely deposit receipts at end of shift. Respond to inquiries and complaints from other departments or the general public.Involves:Answer questions and provide directions, respond to complaints from the public, assist in resolving problems that may occur and interact with a wide range of border patrol and other security personnel, coworkers and the public. Supervise and coordinate the daily work of supervisory toll collectors, maintenance and contractual personnel including security and custodial services.Involves:Assign, schedule, guide and monitor work.Appraise employee performance and review subordinate supervisors' appraisals.Provide for training and development. Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies. Interview applicants; recommend hiring, termination, transfers, discipline, merit pay or other employee status changes.Enforce personnel rules and regulations and work behavior standards firmly and impartially. Approve leave requests and document absences. Perform related duties as required.Involves:Perform duties of coworkers as necessary to ensure continuity of operations during absences.Advise supervisor in a timely manner of situations, issues or complaints that have or could lead to deviation from expected results. Maintain accurate records and prepare daily reports of revenue collected.Assist in training new employees. General Information For complete job specification, click here. Salary Range: $11.17 - $15.22 per hour The starting salary is generally at the beginning of the salary range. Test Information: To be announced. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A rsum and/or other documents will not be accepted in lieu of a completed application. Comments such as "See rsum" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your rsum will eliminate you from consideration for the position.#06022021

Keywords: County of El Paso TX, El Paso , Senior Toll Collector, Other , El Paso, Texas

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