Group Leader Pheresis (Bilingual)
Company: CSL Plasma
Location: El Paso
Posted on: January 16, 2022
Responsible for training and coaching the pheresis staff and
facilitating efficient donor flow through the center. Additional
duties include performing venipuncture on donors and having a
general knowledge of the reception and registration operations.
1 In compliance with Standard Operating Procedures, (SOPs),
performs all aspects of the pheresis procedure and plasma
collection, including donor set-up, donor monitoring and donor
2 In compliance with SOPs and Food & Drug Administration (FDA)
guidelines performs venipuncture to begin pheresis process.
3 Evaluates vein performance of the donor to identify possible
problems; makes necessary corrections in order to expedite donation
time and ensure product quality and donor safety. Ensures donation
process is efficient and makes adjustments when necessary to make
the process a positive experience for the donor.
4 Educates new donors on the use of therapeutic products made from
donated plasma. Explains the screening process, the health
screening tests performed, the appointment system, donation fees,
center policies, proper nutrition and any other information
pertinent to the donor. Ensures that all donors' questions are
answered timely, accurately and professionally.
5 Maintains alertness to any reaction by donors and assists with
reactions or notifies appropriate staff.
6 Uses Personal Digital Assistant (PDA) to record incidents that
occur during the pheresis process, such as machine alerts and
alarms, volume variances and donor adverse events.
7 Provides guidance and technical training about processes and
procedures to donor floor and other staff as required.
8 Monitors donor flow on the donor floor to assure continuous
turnover. Allocates resources to address donor backlog.
9 Performs calibrations and verifies that maintenance has been
performed as outlined in SOPs. May respond to and resolve complex
equipment alarms or donor issues.
10 Troubleshoots equipment failures, including creating incident
documentation, removing and/or replacing equipment from
11 Responsible for changing supply lot numbers in the electronic
donor information management system when new lot number is
introduced into production.
12 Supports center management by providing input into staff
scheduling, and resolves minor donor relations and technical
procedure issues. Refers employee relations issues to center
management team staff.
13 Ensures the accurate recording of donor data in the electronic
donor information management system as outlined in SOPs.
14 Understands the policies and procedures associated with hyper
immune programs at the center if applicable.
15 Maintains clean efficient work environment, and ensures
sufficient operating supplies and forms are available as needed.
Follows all Health Safety & Environmental (HSE) and Occupational
Safety and Health Administration (OSHA) policies and procedures.
Promotes safety in all actions. May conduct routine audits of these
internal procedures and documentation.
16 Maintains confidentiality of all personnel, donor and center
17 May be cross-trained in other areas to meet the needs of the
18 Bilingual skills may be required, at the discretion of the
organization, to meet the needs of the business.
19 Perform other job-related duties as assigned.
--- High school diploma or equivalent required
--- Minimum 18 months experience in a medical or health care
environment preferred or equivalent combination of education and
--- Specialized medical or phlebotomy training preferred
(physical & mental requirements)
--- Ability to make decisions which have moderate impact on
immediate work unit
--- Understands, remembers and communicates routine, factual
--- Must be able to see and speak with customers and observe
--- Occasionally perform tasks while standing and walking up to
100% of time
--- Reach, bend, kneel and have high level of manual dexterity
--- Occasionally be required to lift and carry up to 25 pounds
--- Fast paced environment with frequent interruptions
--- Frequently exposed to hazardous chemicals, extreme temperatures
and to blood borne pathogens
--- Required to wear Personal Protective Equipment while performing
specific tasks or in certain areas
--- Required to work overtime and extended hours to support center
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, disability, veteran status, national origin or
other legally protected classifications
We encourage you to make your well-being a priority. It's important
and so are you. Learn more about how we care at CSL.
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human
plasma. Our work helps to ensure that people with rare and serious
diseases are able to live normal, healthy lives. We are committed
to our work because lives depend on us. Learn more about CSL Plasma
We want CSL to reflect the world around us
As a global organisation with employees in 35+ countries, CSL
embraces diversity, equity and inclusion. Learn more about
Diversity, Equity & Inclusion at CSL.
Do work that matters at CSL Plasma!
Keywords: CSL Plasma, El Paso , Group Leader Pheresis (Bilingual), Other , El Paso, Texas
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