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Associate Patient Care Coordinator - El Paso, TX

Company: UnitedHealth Group
Location: El Paso
Posted on: January 15, 2022

Job Description:

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

Primary Responsibilities:
Validates patients' attestation sheets and conducts research to determine if and when a patient may need a follow-up visit
Coordinates with the physicians and ensures a timely submission of the attestation sheets to the Data Rap department
Reviews and tracks the Data Rap process to ensure patients are scheduled in a timely manner and or re-schedule as needed
Provides customer service to patients in person and via phone. - Greets patients as they arrive and ensures appropriate paperwork and accompanying documentation is completed and collected for patient file and billing
Inputs and/or updates patient demographic information in RIS and advises on the collection of patient payment
Schedule routine and follow-up appointments. - Reviews all incoming faxes and routes to the appropriate area of the clinic
Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school graduate or GED
1+ years of healthcare related working experience
Ability to effectively communicate with patients over the phone
Efficient with Microsoft Office applications to include Excel, Word and Outlook
Bilingual (English/Spanish) Fluent
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:
Experience in a physician's office, clinical or hospital setting
Working knowledge of medical office procedures and medical terminology
Working knowledge of EMR
ICD 9 and CPT coding experience

To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: -Associate Patient Care Coordinator, -healthcare, Bilingual( Spanish), call center, front desk, -El Paso, Texas, TX

Keywords: UnitedHealth Group, El Paso , Associate Patient Care Coordinator - El Paso, TX, Other , El Paso, Texas

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