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Customer Support Administrator (Junior) - CS108

Company: Salient CRGT
Location: El Paso
Posted on: January 12, 2022

Job Description:

Are you looking for a new and exciting career opportunity?Join our award-winning organization and work with some of the most talented minds within our Enterprise Technology and Innovation teams. As a Salient CRGT employee, you get to be part of a best performing team supporting our nation's most critical missions. At Salient CRGT, we recognize that financial rewards and great benefits are important. -That is why we offer competitive compensation and a diverse benefits package. -Click to learn more about our extensive benefits program. -Why Salient CRGT?We're passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We provide the tools and resources to help you be successful, and our culture fosters an environment in which idea sharing and collaboration is essential. Are you ready to make a difference? -The ideal candidate will be responsible for

Provide outstanding support to DEA usersDeliver desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenanceSupport Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentationsInstall software patches, updates, and upgrades, including remote server and workstation administrationsMaintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performanceMaintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and movesCreate, update, and track service call requests, and stage and take down end user workstations and associated equipment
  • Bachelor's with 0 - 2 years (or commensurate experience)
  • Top Secret ClearanceDesired Skills: - -
    • IAT IISalient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.

Keywords: Salient CRGT, El Paso , Customer Support Administrator (Junior) - CS108, Other , El Paso, Texas

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