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Associate Insurance Services Specialist P&C- Grab a sign on bonus!

Company: ADP
Location: El Paso
Posted on: January 13, 2022

Job Description:

Related Searches: Customer Service, Data Entry, Consulting, Resume, Interview, Job Description, Position, Jobs, WorkUnlock Your Career Potential: Customer Service at ADP. It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.ADP is hiring a Customer Service Specialist II. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.RESPONSIBILITIES:

  • Provide Tier 1 customer support
  • Respond to basic inquiries regarding ADP products
  • Resolve routine customer concerns with pre-defined solutions
  • Handle customer inquiries that could require data entry changes
  • Answer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate
  • Learn and navigate ADP systems in order to respond to issuesQUALIFICATIONS REQUIRED:
    • At least 2 years of experience working in a client service/customer service environment.
    • Must have or receive Property & Casualty Insurance Producers License within 30 days of employment. ADP will support successful candidates in the testing process.
      Preferred Qualifications:
      • Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs.
      • Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks.
      • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
      • Excellent analytical skills and time management skills.Preferable Experience:
        • Experience in Property & Casualty Insurance.
        • Excellent communication skills both verbal and written.
        • Bachelor's degree or equivalent in education and experience.

Keywords: ADP, El Paso , Associate Insurance Services Specialist P&C- Grab a sign on bonus!, Other , El Paso, Texas

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