Location: El Paso
Posted on: January 13, 2022
ADP is hiring an Implementation Specialist.
Are you ready to join a company offering career advancement
opportunities throughout your career journey? Do you want to join a
company with award-winning training and world-class service
guidelines to help you achieve success, growth, and continued
learning? Are you looking for an inclusive environment with a
culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people---make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc - Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans within ten years. Learn more about DEI at ADP on our
YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
ADP seeks an Implementation Specialist to join their team. Are you
a self-motivated person able to work independently while
maintaining control of your projects and workload? Are you a good
communicator as well as quality-driven and attentive to details? Do
you enjoy variety, technical challenges, and problem-solving? Then
the Business Solution Analyst (BSA) position is perfect for a
person like you!
The Implementation Specialist's primary objective is maintaining
client and partner engagement during testing and the "go live"
phase of IDI solutions. Your responsibilities span a broad range of
client-facing functions including user acceptance testing and
product documentation, and end-user training. This role is critical
in providing a high-quality product and exceptional client
Enable IDI software (both cloud and locally installed versions);
set up and configure integration components to connect different
parts of the IDI solution. This may involve: Manipulating and/or
importing data from other sources; making on-the-fly configuration
changes; installing IDI utilities Create scheduled events
Product Training and Testing
Train new clients to use/maintain IDI solutions via screen-sharing
software; maintain client/partner engagement until "live." Act as
primary contact during client User Acceptance Testing phase to
answer questions and resolve issues Ensure the client is executing
a test plan and reviewing data to confirm expected results Obtain
client confirmation that they are comfortable with and confident in
the solution results
Review Technical Design Document and product configuration, use
best practices to write an external Configuration Document for the
end-user. This includes user procedures, descriptions of tables and
how to use them, and troubleshooting tips.
TO SUCCEED IN THIS ROLE : Required Qualifications Experience with
data retrieval, analysis, manipulation, and transformation.
Experience implementing and/or supporting enterprise-grade software
solutions; preferably HCM applications (i.e. time & attendance,
payroll, accounting, point of sales, or HR-related software
applications). Experience in data analysis for
support/troubleshooting which should include ASCII files, XML, and
databases. Experience with technical writing. This can include
writing technical summaries of client issues, client-specific
support documentation, technical specifications, user guides, or
training documentation. Experience programming or supporting custom
applications (.NET, Visual Basic, VBA, C#, etc.). Software QA or
testing experience is a plus. Ability to communicate clearly,
effectively, and in a collaborative manner with co-workers,
clients, and vendors.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture
that values equity, inclusion, and belonging and creates a safe
space for diverse perspectives and insights. Belong by joining one
of nine Business Resource Groups to connect globally with networks
and allies who share common interests and experiences. Grow your
career in an agile, fast-paced environment with plenty of
opportunities to progress. Continuously learn through ongoing
training, development, and mentorship opportunities. Be your
healthiest. Best-in-class benefits start on Day 1 because healthy
associates are happy ones. Focus on your mental health and
well-being. We're here to provide exceptional service to our
clients, and none of that happens without each of us taking care of
ourselves and being there for one another. Join a company committed
to giving back and---generating a lasting, positive impact upon the
communities in which we work and live. Get paid to pay it forward.
Company-paid time off for volunteering for causes you care
What are you waiting for? Apply now!
Explore our COVID-19 page https://jobs.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, El Paso , Implementation Specialist, Other , El Paso, Texas
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