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Front Office Receptionist (Bilingual)

Company: Kids Dental Brands
Location: El Paso
Posted on: November 19, 2021

Job Description:

Front Office Receptionist - El Paso Dentistry 4 Kids (Mesa)* Do you have an outgoing a friendly personality?* Can you confidently communicate in a professional setting?* Do you enjoy planning and organization, and find yourself striving for accuracy in all you do?* Do you consider yourself and team player who takes initiative?* Are you comfortable handing and protecting confidential information?If you answered yes to these questions, we would love to speak with you!The Front Office Receptionist is the patients first point of contact in the office. The receptionist works with the dentists and assistants to ensure that scheduling proceeds in an effective manner. The receptionist directs arriving patients to waiting areas and updates them on any expected waiting times. The receptionist also processes records and information filled out by patients and enters these into a computer database. The receptionist also works to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.Summary of Essential Job Functions:* Greet patients* Register new patients according to established office protocols* Assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations* Inform patients of dental office procedures and policy* Answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, confirm upcoming appointments and recalls according to office protocol* Sort and distribute incoming and outgoing mail* Monitor and maintain dental office supplies* Update patient education materials and maintain a professional reception area* Safeguard patient privacy and confidentialityCompetencies:* Communication skills* Planning and organizing* Accuracy* Team work* Initiative* ConfidentialityQualifications:* Education: High school diploma or GED equivalent* Experience: 2+ years in a pediatric dental office setting preferred but not required* Certifications: NA* Computer Skills: Computer Literate* Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations.* Bilingual preferred but not required

Acknowledgement:I understand that the above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.I understand that should I need a reasonable accommodation in order to perform the duties of my job, it is my responsibility to discuss with my supervisor or Human Resources as necessary.

Keywords: Kids Dental Brands, El Paso , Front Office Receptionist (Bilingual), Other , El Paso, Texas

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