Medical and Laboratory Director
Location: El Paso
Posted on: October 13, 2021
Under minimal direction, this position provides field medical
director oversight for the patients, donors, center staff, and
healthcare professionals in assigned area(s). Routine duties
assigned include blood center activities such as component
manufacturing, product management, laboratory testing, donor
suitability and counseling, education, & consultation and clinical
services activities such as oversight of transfusion services,
therapeutic apheresis and cellular therapy collections (e.g.,
Dendreon). Additional areas of specialization, such as centralized
transfusion service, cell sourcing, cellular therapy/cord blood,
coagulation/hemostasis, HLA, and Immunohematology Reference
Laboratory (IRL) may be assigned as needed. This position works
directly with the Corporate and Division teams to promote
Vitalant's mission, vision, quality policy, and strategic
initiatives to position Vitalant as a Center of Transfusion
Medicine Excellence. Modeling high ethical, customer care, and
confidentiality standards always, this person serves a vital role
for assuring compliance with current policies, programs, and
directives and providing medical support for the Blood Services
Division and Vitalant Clinical Services.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and
external regulations. Brings compliance issues to the attention of
management. Keeps up to date on all training assignments.
Assures quality customer service to all customers.
Must maintain active credentials, certifications, and/or licenses
and associated CE- including any state-specific licenses and/or
credentials or client (hospital) privileges - required to perform
assigned duties per the Medical and Laboratory Director
Oversees the implementation and maintenance of the Quality
Assurance Program to ensure high quality services to all customers
and overall compliance with applicable regulations and policies.
Brings compliance issues to the attention of management and works
with them to address the issues promptly. Actively participates in
internal and external Management and Quality meetings, including
inspections and audits.
Evaluates performance and technical competence of personnel in a
timely manner. Works with management to effectively resolve issues.
Mentors and trains staff as needed.
Obtains and maintains the technical, regulatory, and clinical
expertise to perform assigned duties. Remains abreast of changes
and developments in the industry and encourages technology transfer
to the company and provides direction to implement required
changes. Establishes and maintains a network of professional
relationships internally and externally.
Supports overall management of assigned areas to include
operations, budget, personnel, public relations, promoting services
to potential customers, and marketing as assigned. Routinely
interacts with leadership and team members in a professional,
cooperative manner to accomplish goals. Ensures adherence to
approved department/center budget(s).
Provides medical direction and technical guidance to the management
staff who will supervise clinical service delivery. Functions as
CLIA, FACT, and/or ASHI defined laboratory director as needed.
Provides backup coverage in secondary areas as needed.
Using a pragmatic approach informed by regional perspectives, helps
identify process improvement opportunities. Actively participates
in the evaluation, development, validation, implementation, and
modification for existing and new policies, procedures, and
Assesses and promotes the medical validity of safety and quality
initiatives. Provides medical support as needed to operations staff
such as Quality Management, Regulatory Affairs, Safety and Risk
Supervises and proactively provides medical consultative services
to participating hospitals, physicians, donors, center staff, and
patients. Visits, lectures, and promotes clinical services to
Working with CMA, hospital services, and sales, participates in
internal and external continuing medical and technical education
programs and other more operational or sales-focused meetings as
needed. Represents the company professionally through participation
in national, regional, and/or local organizations.
Routinely interacts with internal and external customers. Maintains
effective communications to remain sensitive to the changing needs
and/or concerns of customers. Represents company in relevant client
committees such as the Blood and Tissue, Transplantation, and
Program Quality Committees as requested. Facilitates growth through
identifying and developing relationships with potential new
Assumes responsibility in the absence of the immediate
Performs all other duties, at the discretion of management, as
MD or DO or equivalent degree required.
Knowledge of federal, state, and local regulations for assigned
Knowledge of management principles including human resource
management, budget administration, financial analysis, and business
Active applicable state licenses and/or certificates within first 6
Board certification in Clinical Pathology, Internal Medicine,
Pediatrics, or other clinical specialty required.
Board certification in Transfusion Medicine OR Hematology or
eligibility followed by certification within two years of
Fellowship training or equivalent experience in blood
banking/transfusion medicine required.
Experience at a blood center and/or hospital transfusion service
including provision of education, clinical consultations, and some
combination of therapeutic apheresis, cell therapy, laboratory,
immunohematology, etc experience required.
Two years' experience in the fields of assigned duties
Experience in therapeutic apheresis and able to be a FACT
accredited collection director preferred.
Must possess the skills and abilities to successfully perform all
assigned duties and responsibilities.
Must be able to maintain confidentiality.
Able to organize, prioritize, and execute a variable workload and
Must have a participative management style, strong team
development, coaching skills, and the ability to lead and motivate
senior and executive-level managers.
Effective oral and written business communication skills.
Ability to work in a team environment and participate as an active
member of management.
Must have analytical, statistical, personal organization, and
Must have proficient computer skills.
Ability to travel (10%+) as needed to support areas of
*EEO including disability and veterans
Keywords: Vitalant, El Paso , Medical and Laboratory Director, Other , El Paso, Texas
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