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Medical and Laboratory Director

Company: Vitalant
Location: El Paso
Posted on: October 13, 2021

Job Description:


Under minimal direction, this position provides field medical director oversight for the patients, donors, center staff, and healthcare professionals in assigned area(s). Routine duties assigned include blood center activities such as component manufacturing, product management, laboratory testing, donor suitability and counseling, education, & consultation and clinical services activities such as oversight of transfusion services, therapeutic apheresis and cellular therapy collections (e.g., Dendreon). Additional areas of specialization, such as centralized transfusion service, cell sourcing, cellular therapy/cord blood, coagulation/hemostasis, HLA, and Immunohematology Reference Laboratory (IRL) may be assigned as needed. This position works directly with the Corporate and Division teams to promote Vitalant's mission, vision, quality policy, and strategic initiatives to position Vitalant as a Center of Transfusion Medicine Excellence. Modeling high ethical, customer care, and confidentiality standards always, this person serves a vital role for assuring compliance with current policies, programs, and directives and providing medical support for the Blood Services Division and Vitalant Clinical Services.


Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Keeps up to date on all training assignments.

Assures quality customer service to all customers.

Must maintain active credentials, certifications, and/or licenses and associated CE- including any state-specific licenses and/or credentials or client (hospital) privileges - required to perform assigned duties per the Medical and Laboratory Director Responsibilities Policy.

Oversees the implementation and maintenance of the Quality Assurance Program to ensure high quality services to all customers and overall compliance with applicable regulations and policies. Brings compliance issues to the attention of management and works with them to address the issues promptly. Actively participates in internal and external Management and Quality meetings, including inspections and audits.

Evaluates performance and technical competence of personnel in a timely manner. Works with management to effectively resolve issues. Mentors and trains staff as needed.

Obtains and maintains the technical, regulatory, and clinical expertise to perform assigned duties. Remains abreast of changes and developments in the industry and encourages technology transfer to the company and provides direction to implement required changes. Establishes and maintains a network of professional relationships internally and externally.

Supports overall management of assigned areas to include operations, budget, personnel, public relations, promoting services to potential customers, and marketing as assigned. Routinely interacts with leadership and team members in a professional, cooperative manner to accomplish goals. Ensures adherence to approved department/center budget(s).

Provides medical direction and technical guidance to the management staff who will supervise clinical service delivery. Functions as CLIA, FACT, and/or ASHI defined laboratory director as needed. Provides backup coverage in secondary areas as needed.

Using a pragmatic approach informed by regional perspectives, helps identify process improvement opportunities. Actively participates in the evaluation, development, validation, implementation, and modification for existing and new policies, procedures, and services.

Assesses and promotes the medical validity of safety and quality initiatives. Provides medical support as needed to operations staff such as Quality Management, Regulatory Affairs, Safety and Risk Management staff.

Supervises and proactively provides medical consultative services to participating hospitals, physicians, donors, center staff, and patients. Visits, lectures, and promotes clinical services to hospitals.

Working with CMA, hospital services, and sales, participates in internal and external continuing medical and technical education programs and other more operational or sales-focused meetings as needed. Represents the company professionally through participation in national, regional, and/or local organizations.

Routinely interacts with internal and external customers. Maintains effective communications to remain sensitive to the changing needs and/or concerns of customers. Represents company in relevant client committees such as the Blood and Tissue, Transplantation, and Program Quality Committees as requested. Facilitates growth through identifying and developing relationships with potential new clients.

Assumes responsibility in the absence of the immediate supervisor.

Performs all other duties, at the discretion of management, as assigned.



MD or DO or equivalent degree required.

Knowledge of federal, state, and local regulations for assigned areas required.

Knowledge of management principles including human resource management, budget administration, financial analysis, and business administration preferred.

Licenses/ Certifications

Active applicable state licenses and/or certificates within first 6 months required.

Board certification in Clinical Pathology, Internal Medicine, Pediatrics, or other clinical specialty required.

Board certification in Transfusion Medicine OR Hematology or eligibility followed by certification within two years of employment required.


Fellowship training or equivalent experience in blood banking/transfusion medicine required.

Experience at a blood center and/or hospital transfusion service including provision of education, clinical consultations, and some combination of therapeutic apheresis, cell therapy, laboratory, immunohematology, etc experience required.

Two years' experience in the fields of assigned duties preferred.

Experience in therapeutic apheresis and able to be a FACT accredited collection director preferred.


Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.

Must be able to maintain confidentiality.

Able to organize, prioritize, and execute a variable workload and multiple priorities.

Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate senior and executive-level managers.

Effective oral and written business communication skills.

Ability to work in a team environment and participate as an active member of management.

Must have analytical, statistical, personal organization, and problem-solving skills.

Must have proficient computer skills.

Ability to travel (10%+) as needed to support areas of responsibility.

*EEO including disability and veterans

Keywords: Vitalant, El Paso , Medical and Laboratory Director, Other , El Paso, Texas

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