It's a great feeling to work for a company that does so much
good for others around the world!
Company: BCFS Health and Human Services
Position: Case Management Specialist -Bilingual (Case Manager
Program: BCFS Health and Human Services- Post Release and Home
Reports to: Regional Director or National Program Director
Status: Full-Time Exempt
Required - 4-year bachelor's or undergraduate degree from an
accredited program/university, preferably in one of the following
areas: social work, psychology, criminal justice, sociology, or
related field of study
Strongly Preferred - Graduate degree from accredited social work
Experience: Required - 3 years of related experience including
experience working in crisis intervention and case management
Preferred - Experience in working with immigrant populations,
and child welfare
Supervises: None, PRN as assigned
Summary: The Case Management Specialist is responsible for using
sound professional judgment and best practices to ensure quality
case management services are provided to the service population
especially in crisis situations while maintaining compliance with
established state and federal standards.
To successfully perform this job, the employee may be expected
to perform the following, with or without reasonable accommodations
in accordance with the Americans with Disabilities Act of 1990:
1.Independently coordinate referrals, service planning and
documentation of services for assigned caseload.
2.Act as a liaison with stakeholders, including legal providers
and immigration court.
3.Accept crisis calls and provide support to families in
4.Participate in weekly face to face or phone supervision with
5.75% travel, including car, train, and flight transportation
and overnight stays.
6.Conduct comprehensive assessments, develop treatment plans,
and make independent decisions in the field regarding the safety
and well-being of assigned children and families.
7.Meet all deadlines required by program supervisor and federal
- Communicate effectively in writing and verbally in English and
Meet all federal and state regulatory guidelines and standards
that are applicable to this position.
Maintain a case load in accordance with agency policies and
procedures and licensing and contract standards.
Participate in workshops, seminars, education programs and other
activities that promote professional growth and development.
Maintain a minimum number of weekly contacts with children and
Continually assess ongoing changes in behavior, circumstances or
conditions that may affect child safety.
Provide feedback and support to crisis line staff to ensure an
appropriate response to crisis calls, families' needs are addressed
through best possible supports, and follow ups are conducted as
Engage and involve children and their sponsors in the casework
Document progress that children and their family/sponsors make
toward risk reduction, achievement of service goals and positive
Compile, prepare, submit and maintain accurate records, files,
forms, statistics and additional information in accordance with
agency policies, licensing and/or contract requirements.
Participate in weekly case staffing with case managers, case
aides and contracted staff in the assigned region.
Work evenings, weekends and holidays as needed or requested by
Implement BCFS safety protocols including evacuating with
children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population
and program operations.
- Maintain BCFS HHS professional and ethical standards of conduct
outlined in BCFS employee handbook including demonstrating respect
for agency staff, the service population, and community members and
complying with required dress code at all times.
Credentials, Skills and Abilities:
- Maintain current licenses and certificates required for the
position including but not limited to
First Aid CPR Emergency Behavior Intervention Other:
Will be certified in Integrated Case Management and demonstrate
mastery of comprehensive safety, resiliency, and mental health
Pass a pre-employment drug screen and random drug screens and
maintain emotional control and professional composure at all
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background
- Demonstrate the ability to:
- a. Respond sensitively and competently to the service
population's cultural and socio-economic characteristics
- b. Communicate effectively in writing and verbally in English
- c. Work in a fast paced environment and maintain emotional
control and professional composure at all times
- d. Maintain computer literacy required to meet the
responsibilities of the position
- e. Work effectively and without intensive supervision both
independently and as
- a member of a multidisciplinary team
- Demonstrate a working knowledge of all Residential Services
policies and procedures.
English (United States)
If you like to work with people that believe they can make a
difference in the world, this is the company for you!
It is the policy of BCFS System of Companies and its affiliated
organizations to provide equal employment opportunity and treat all
employees equally regardless of age, race, creed/religion, color,
national origin, immigration status or citizenship status, sexual
orientation, military or veteran status, sex/gender, gender
identity, gender expression, disability, genetic information or
genetic predisposition or carrier status, marital status,
partnership status, victim of domestic violence, sexual or other
reproductive health decisions, or other characteristics protected
by applicable law.
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