Company: Southwest Key Programs Inc.
Posted on: May 3, 2021
Case Manager is responsible for the submission of service plans and
other assessments required for the compiling of a comprehensive
case file found on Southwest Key Programs (SWK) designated
web-based program with supporting documentation maintained in
physical files. The Case Manager is required to maintain a
flexible, organized and efficient work schedule and is subject to
work extended hours, weekends, and be on-call.
initial intake interviews of youth to include gathering familial,
possible sponsorship information and to establish age of the
interviews of family members, friends of family and/or sponsors to
determine the integrity of the relationship and verify information
received from minor within 24-48 hours upon admission to the
options available for youth within 48-72 hours and proceed with the
required documentation to reunify youth with family in home country
or in the United States as deemed applicable.
with local pro bono attorneys for the timely provision of “Know
Your Rights” presentations to youth and ensure youth signs the
acknowledgment and receives a copy of the Legal Service Provider
list and Notice to Juvenile Aliens in Federal Facilities Funded by
DHS or HHS.
the timely completion of (assessments) Initial Intake, Emergency
Placement, and Preliminary Service Plans in accordance with SWK,
State, and Federal requirements. Additional assessments may be
required depending on the location of the program and state
licensing requirements. Forms are subject to change at any
the timely submission of the initial Individual Service Plan due
within 21 days of the youth’s arrival to the shelter and 30 day
updates thereafter in accordance with SWK, State and Federal
all actions taken and contacts with youth, sponsor, and
stakeholders in the form of progress notes (efforts) as required by
SWK, State and Federal contracts.
and submit reunification packets for initial review to Lead Case
Manager or Designee. (if applicable)
completed reunification packet with appropriate referral made by
Case Manager for the timely release of youth to designated ORR
weekly face to face updates to youth and telephonic updates to
family members/sponsor with documentation found in ETO.
the provision of two weekly telephonic contacts with family of
origin, primary caregiver and/or sponsor.
incoming calls to minors with the appropriate family members and
other approved caregivers.
attorney to client contact as requested by youth.
weekly treatment team meetings with representatives from all
departments at the shelter.
case staffing with funding source representative.
physical and web-based client files.
clients to facilitate program services, may include transportation
to court appointments, attorney visits, other appointments as per
contractual requirements as needed. May also include transporting
youth within the United States if reunified.
all organizational required trainings.
all departmental and program meetings to ensure that up-to-date
information is received and/or information of policy changes or
practice are adhered to.
training that will enhance professional growth in the area of case
manager and documentation or other topics as deemed appropriate by
the program director.
assist in the evacuation of youth as needed due to inclement
weather conditions, natural disasters, or other unforeseen
as needed for trainings, conferences or to transport youth to
destinations located within the U.S.
a safe, clean and hazard-free work area.
the proper supervision of youth at all times.
- Able to
react to change productively and handle other essential tasks as
degree required in Social Work, Psychology, Human Services,
Counseling or other social service field.
- 1 year
experience preferred working with adolescents or in the youth
services field. (volunteer and internship experienced
- Must be
computer literate with working knowledge of Microsoft Windows (Word
Perfect, Microsoft Word, Excel)
possess a valid state driver’s license and be eligible to drive to
facilitate program services as required by contractual
to work a flexible schedule to facilitate program
Tuberculosis test results.
background check from appropriate entity.
drug test results (this one is for Texas programs
- Must be
at least 21 years of age at the time of hire.
able to obtain Crisis Prevention Institute (CPI) certification and
First Aid Certification (CPR). Must be able to supervise clients
indoors and outdoors as necessary. Bending, stooping and lifting up
to 15 lbs required to complete daily tasks. Job requires extended
periods of sitting; use of various office equipment.
a twenty four hour residential facility at which minors receive
multiple services. Three shifts per twenty four hour period. Work
shifts are subject to change. Noise levels vary from mild to
moderate. Predominantly indoors, occasional outdoor monitoring or
Keywords: Southwest Key Programs Inc., El Paso , Case Manager, Other , Clint, Texas
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