Field Service Analyst (HVAC Controls)

Company: Honeywell
Location: El Paso
Posted on: April 23, 2024

Job Description:

Design solutions to drive safe living and quality of lifeWHY HONEYWELL? -
Honeywell changes the way the world works. -
For more than 130 years, we have solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation. -
This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics. -
Are you ready to help us make the future?--- -ABOUT THE ROLE -
The main function of this position is to respond and resolve complex service calls, providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. Level 3 Technicians will be expected to coach and mentor more junior technicians. The goal is to ensure system up-time and efficiency.
Key Responsibilities:
- Independently troubleshoot and repair complex issues
- Program more than one system
- Perform system back-ups and install appropriate updates and patches
- Run one-off problems, scenarios, and integrations based on the needs of the customer
- Program EBI's
- Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers -
- Complete required documentation for work performed or other contractual obligations
- Proper use of safety personal protection equipment
- Security and other clearances as required by customer
U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

YOU MUST HAVE
- High School Diploma or equivalent
- 2 years minimum of HVAC/Automation Field Experience
- Low Voltage License
- Ability to work independently 75% of the time
- Ability to travel throughout the service area, with occasional overnight stays
- Valid Driver's License and driving record acceptable to Honeywell
WE VALUE
- 5 years minimum of HVAC/Automation Field Experience
- Technical Training
BENEFITS:--- -
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
Visit benefits.honeywell.com to learn more.Additional Information

• JOB ID: HRD225003
• Category: Customer Experience
• Location: 3509 and Durazno Ave,El Paso,Texas,79905,United States
• Nonexempt
• Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, El Paso , Field Service Analyst (HVAC Controls), IT / Software / Systems , El Paso, Texas