Wireless Customer Service Representative - Training Provided
Company: DISH
Location: El Paso
Posted on: October 31, 2024
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Job Description:
Company SummaryDISH, an EchoStar company, has been reimagining
the future of connectivity for more than 40 years. Our business
reach spans satellite television service, live-streaming and
on-demand programming, smart home installation services, mobile
plans and products and now we are building America's First Smart
Network---.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV,
Boost Mobile and Gen Mobile. - Department SummaryThe Wireless
Customer Service Representative role is part of a team that is
based out of our cutting edge El Paso facility and will be amongst
the first to experience our latest state-of-the-art wireless
technology. Post-training production schedule may include a
rotation of at-home and onsite work based on performance and
business needs.
You will have the opportunity to become a subject matter expert in
the El Paso location and build excitement around the latest
wireless developments. Collaborating with your team on-site will
allow you to expand your professional network and create future
career opportunities.Job Duties and ResponsibilitiesAs a part of
the Customer Experience Team (CXO), you will be the voice of the
company to our customers. This team focuses on resolving customer
issues, preventing future problems, and promoting our services,
while listening, connecting and caring for the customer through
voice and chat interactions. Team members maintain strong knowledge
of our wireless products, accessories and pricing plans. Your
mission is to be one of the best customer support advocates in the
industry. - Tasks and Responsibilities Team members are responsible
for providing quality customer service as well as activation and
technical support. Other responsibilities include:
Skills, Experience and RequirementsAll candidates must have
Salary Ranges
Compensation: $15.50/Hour
BenefitsWe offer versatile health perks, including flexible
spending accounts, HSA, a 401(k) Plan with company match, ESPP,
career opportunities, and a flexible time away plan; all benefits
can be viewed here: DISH Benefits. The base pay range shown is a
guideline. Individual total compensation will vary based on factors
such as qualifications, skill level, and competencies; compensation
is based on the role's location and is subject to change based on
work location. - Candidates need to successfully complete a
pre-employment screen, which may include a drug test and DMV check.
Our company is committed to fostering an inclusive and equitable
workplace where every individual has the opportunity to succeed. We
are dedicated to providing individuals with criminal or arrest
records a fair chance of employment in accordance with local,
state, and federal laws. The posting will be active for a minimum
of 3 days. The active posting will continue to extend by 3 days
until the position is filled.
Keywords: DISH, El Paso , Wireless Customer Service Representative - Training Provided, Hospitality & Tourism , El Paso, Texas
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