ElPasoRecruiter Since 2001
the smart solution for El Paso jobs

Work At Home-Customer Service Representative-Healthcare

Company: Sagility India Private Ltd
Location: Canutillo
Posted on: June 11, 2024

Job Description:

Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work At Home-Customer Service Representative-Healthcare

Job Description:

Join Our Team and S.O.A.R!

S-Spark Curiosity O- One Team, One Direction A- Action for Results R- Right by Right Purpose

We pride ourselves on shaping careers. We have immediate openings for a Customer Service Representative. Our customer service representatives are instrumental in the success of Sagility. Good customer service starts with a human touch, our representatives provide the touch and are the eyes and ears of our business.

Benefits of working with Sagility include :

  • $15.00/hr Non-Bilingual
  • $16.00/hr Bilingual
  • Performance incentives
  • Paid training within a state-of-the-art video training environment
  • A comprehensive health plan after 90 days of employment
  • Employee wellness and engagement programs
  • A Real opportunity to grow your career - 90% of our Leaders started their career as a Customer Service Representative Responsibilities:
    • Answer all incoming calls promptly and manage them both effectively and efficiently
    • Conduct research to provide the most effective solution to resolve customer issues.
    • Document all calls
    • Communicate in a professional, empathetic, and diplomatic manner with good voice quality, diction, and articulation
    • Work to achieve daily team quality and customer satisfaction goals
      What we are looking for:

      The ideal Sagility candidate will possess the following characteristics:
      • Unwavering commitment to giving perfect effort
      • Punctual and dedicated
      • Thrives in a fast-paced environment
      • Comfortable navigating between various applications on a computer
      • Drive to exceed expectations
      • Build current skillset
      • Must have a positive attitude
      • Previous healthcare experience a plus
      • Previous experience in claims a plus Requirements:
        • 18 years of age or older
        • High School Diploma or equivalent
        • 1 year in 1 Job, preferably in a customer service environment
        • Reliable Attendance- No Missed Time in First 90 days
        • Ability to type 25 wpm
        • Proven oral and written communication skills
        • Comfort with desktop computer system
        • Ability to work independently
        • Hardwired internet connection with speeds greater than 10MB upload and 25MB download for work at home (training)
        • Secure, private work area at home
        • Flexibility in schedule availability-Hours of Operation Monday-Friday

          An Equal Opportunity Employer/Vet/Disability


          Work@Home USAUnited States of America

Keywords: Sagility India Private Ltd, El Paso , Work At Home-Customer Service Representative-Healthcare, Hospitality & Tourism , Canutillo, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

El Paso RSS job feeds