Night Replenishment Manager
Company: HOME DEPOT USA, INC
Location: El Paso
Posted on: September 21, 2022
Night Replenishment Managers (NRM) are members of the store
leadership and management team, overseeing overnight freight
handling activities. NRM's supervise the freight unload, packout,
and packdown processes. NRMs will communicate priorities, ensure
nightly tasks are completed and that freight is moving smoothly
throughout the store. This position will be expected to teach,
coach and train associates on Home Depot policies and procedures,
and ensure all associates are working in a safe manner at all
times. At times, NRMs may be the only Manager available and will be
expected to make business and associate decisions in partnership
with appropriate resources and following Standard Operating
Procedures (SOP's). NRM's will provide input to the Store Manager
(SM) and Assistant Store Managers (ASM's) on Associate performance
through ongoing performance management and talent planning
discussions. Although the CXM does not have direct reports, they
will participate in the selection and hiring process as needed.
Major Tasks, Responsibilities & Key Accountabilities:
Partner with Night Operations ASM (NOASM) to determine
responsibilities to drive efficiencies and overnight
Supervise the unload, packout, and packdown processes to allow
NOASM to focus on driving productivity.
Execute Bay Directed Packdown Quality Walks to ensure associates
are completing the process correctly.
Ensure all trucks and trailers are received and unloaded timely and
Ensure all freight is packed out or placed in overhead bins quickly
Ensure that all trash is cleaned up and the store is Grand Opening
ready at the end of the shift.
Prioritize and communicate messages and tasks to all associates and
leaders in store.
Provide in the moment coaching based on observations and
Partners with Night Operations ASMs regarding formal performance
conversations and discipline.
Recognizes associates for demonstrating expectations and use
recognition tools (Associate Awards) to highlight associates
demonstrating value based behaviors and productivity.
Give input to Night Operations ASM on associate performance and
participate in talent planning for all hourly associates.
Assist SM and Night Operations ASM with associate interview and
Approve and address missed time-clock punches, variances, schedule
changes, receive call outs and communicate with Night Operations
ASM and SM regarding follow-up actions.
Ensure adherence to work rule policies regarding safety referenced
in the Standards of Performance.
Hold Associates accountable for following all SOPs.
Ensure compliance with all Home Depot policies and procedures.
Verify all safety and Hazmat procedures are followed.
Make sure all Regulatory Compliance requirements are being followed
and resolve issues as needed.
Ensure compliance with all security and related policies applicable
to closed store environment.
Review any freight stored outside of the building and ensure it is
secured and organized.
Nature and Scope:
Reports to Store Manager and Night Operations Assistant
Accountable for direct supervision of the work activities of
others. This may include direct supervision of a shift or the
coordination of multiple work groups.
Environmental Job Requirements:
Environment: Usually in a comfortable environment but with regular
exposure to factors causing moderate physical discomfort from such
things as dust, fumes or odors.
Travel: No travel required.
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Ability to work a flexible schedule
The knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED.
Years of Relevant Work Experience:
Must continuously stand or walk or regularly requires
lifting/handling/carrying material or equipment of moderate weight
- Whole store management
- Big box retail experience
- Home improvement industry experience
Knowledge, Skills, Abilities and Competencies:
- Customer Focus
- Drives Results
- Manages Conflict
- Develops Talent
- Communicates Effectively
- Drives Engagement
- Self Development
Keywords: HOME DEPOT USA, INC, El Paso , Night Replenishment Manager, Hospitality & Tourism , El Paso, Texas
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