Family Outreach Services Success Coach

Company: Families and Youth Inc
Location: Las Cruces
Posted on: February 20, 2026

Job Description:

Job Description Job Description Family Outreach Services Success Coach Families and Youth Innovations Plus (FYI) Position: Full-Time; Hourly/Non-Exempt Hourly Rate: $17.98 - $21.76 (3 levels based on experience and education) Reports to: Family Outreach Program Supervisor Department: Family Outreach Services Job Summary The Family Outreach Services Success Coach role ensures timely response and acceptance of referrals from New Mexico Statewide Central Intake (SCI). The Success Coach serves families who are reported and screened out for investigation for child abuse and neglect. The emphasis of case management is on assessing and addressing the family needs to better support any future prevention of child abuse and neglect. Competencies: Information Management Acting with Empathy and Compassion Client Focus Emotional Intelligence Planning and Organizing Professionalism What you'll Do: Provide clients with supportive services Coordinate services between providers and clients Interpret agency services to clients and community Provide case management services and skill-building services to parent/guardian in the program Maintain individual case records on clients receiving services Provide specialized case management services to individual client needs Educate clients on available community resources and services Create programs and services to benefit clients and the community Attend community meetings relevant to program and clients What you'll Need: Bachelor's degree in social work or related human service fields. At least 1 year of internship or post graduation experience OR two years of combined experience working with communities on health or social service related matters, case manager experience Excellent communication skills, both written and verbal Exhibit skills in comprehending, interpreting, and completing delegated tasks efficiently Compensation & Benefits: Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities. Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans 403(b), PTO, and 14 paid holidays

Keywords: Families and Youth Inc, El Paso , Family Outreach Services Success Coach, Healthcare , Las Cruces, Texas