Certified Medical Assistant/Receptionist

Company: Atlantis Health Services
Location: El Paso
Posted on: August 6, 2022

Job Description:

Job DescriptionSalary: $9.00 - $12.00 per hourMA Job Purpose: A combination of clerical and administrative duties as a Medical Assistant. MA Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries;
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the provider of the patient's arrival.
• Answers patients' questions and concerns and maintains the reception area;
• Ensures availability of treatment information by filing and retrieving patient records;
• Maintains patient accounts by obtaining, recording, and updating personal and financial information;
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims;
• Contributes to team effort by accomplishing related results as needed.
• Provide educational information for consumers on any medications (i.e. side effects, or what the medication is treating).
• Excellent communication skills with Doctor's or physicians, to complete assigned orders and expedite work results. Great clinical insight and great communication with Medical Providers when in doubt about client's conditions.
• Consumer's medication requests, titration or medication discontinuation should be communicated with Medical Providers in order to obtain indications on medical necessity for patient's treatment.
• For Suboxone: Make sure the consumer fills out necessary paperwork /questionnaires
• File any Lab Results that need to be filed as soon as they come in. Labs will be filed in the correct chart & EHR software.
• Helps patients in distress by responding to emergencies;
• Protects patients' rights by maintaining the confidentiality of personal and financial information;
• Maintains operations by following policies and procedures and reporting needed changes. The following inquiries by consumers are those that can be assisted with by MA : Provide information to consumers that are found on EHR, such as:
  • Consumer demographics
  • Appointment information
  • Status on prescription sent to the pharmacy
  • Pharmacy on file for consumer.
  • Medications prescribed by Provider.
  • Refills are available and stated on the EHR profile.
  • Confirmation on medical records received, completed, or processed.
  • Confirmation of active insurance.
  • Confirmation on co-pays (transfer or inquire with billing). For any further inquiries that require clinical recommendations or confirmations, transfer or inquire with the Chief Medical Officer. Skills/Qualifications: CCMA certified, CPR Certified, Verbal Communication, Microsoft Office Skills, Bilingual, Professionalism, and Administrative Skills. At least 2 years of full-time MA experience. The described schedule may change due to the need of our patients and the Company. As required, this position will be rotated among AHS clinics. Job Type: Full-time Pay: $9.00 - $12.00 per hour

Keywords: Atlantis Health Services, El Paso , Certified Medical Assistant/Receptionist, Healthcare , El Paso, Texas