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Human Resources Manager

Company: Spectrum
Location: El Paso
Posted on: May 19, 2019

Job Description:

Manager, Human Resources

JOB SUMMARY

Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Great focus will be on high-volume recruiting for call center staff as well as leadership and support positions.

Partner with Leadership to support and implement effective short and long term strategies to attain organizational objectives. Combines HR mastery and Industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.

LOCATION:
Spectrum
1900 Blue Crest Lane
San Antonio, Texas 78247

MAJOR DUTIES AND RESPONSIBILITIES

Manage high-volume recruiting team including monitoring service level execution while maximizing productivity and efficiencies

Drive the execution of strategic sourcing by evaluating the sourcing channels. Manage and maintain cost effective sourcing resources and tools for the business.

Provide recruiting reporting for functional operating group based on needs. Reporting could include Open Requisition, hiring activity, source of hire and process evaluations

Identify additional sourcing techniques that recruiters should apply when sourcing becomes an issue. Help recruiters execute additional sourcing tactics when needed

Ensures compliance with EEO and Affirmative Action; design and implement employee recruitment and retention strategies

Focus on service delivery in support of business organizations, providing advice and recommendations

Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to minimize risk/exposure to the company

Provide guidance to ensure the integrity of the performance management program and the development of employees

Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently

Provide consultative support to managers and supervisors

Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support

Manage organizational change

Oversee timely and accurate payroll processing and commission reporting

Conduct employee investigations and oversee escalated employee issues, including ethics point reports

Establish local procedures to ensure compliance with Company and regulatory agency requirements

Hire, train and manage performance and development of direct reports

Oversee Human Resources communications

Participate in enterprise wide task force initiatives such as leadership development, succession planning and workforce planning

Monitor processes and ensure accurate maintenance of employee files and HRIS database

Review and oversee unemployment and workers compensation claims

Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment

Oversee safety programs and follow company procedures for drug testing

Participate in budget planning as needed and manage departmental expenses

Perform other duties as required


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to speak in a public forum
Ability to effectively manage/lead projects
Ability to supervise the work of others
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Strong PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to work independently
Knowledge of local state and federal employment laws and procedures
Knowledge of recruitment trends and technologies
Knowledge of wage and hour laws
Knowledge of staffing and employment practices
Knowledge of employee relation's procedures and applicable law

Education
Bachelor's degree in human resources, business, or organizational behavior or related field or equivalent experience preferred
Masters Degree preferred

Related Work Experience
5+ years Human Resource experience in recruitment/selection and all aspects of HR
2+ years of supervisory experience preferred

Certifications and/or Licenses
Certifications for Human Resource Professionals (PHR, SPHR) preferred
Valid driver's license with satisfactory driving record within company required standards preferred

WORKING CONDITIONS
Office environment
Travel required



EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Keywords: Spectrum, El Paso , Human Resources Manager, Executive , El Paso, Texas

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