ElPasoRecruiter Since 2001
the smart solution for El Paso jobs

Account Manager

Company: ITS: International Transportation Services
Location: El Paso
Posted on: November 26, 2022

Job Description:

General Summary: The account manager is an asset of the operation; you will work hand and handwith your operations manager and fleet managers to ensure that every unit is plan accordingly tomaximize their productivity. You should have a talent for multi-tasking, with excellent communication andcustomer service skills.Responsibilities:Operations related:--- Build strong relationships with customers by staying in constant communication to ensure day to dayand long-term needs are met--- Manage customer expectations and provide exceptional customer service--- Work with the operations team on successful opportunities to ensure accuracy in our pricing program--- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts--- Participate in rate calculations, report preparation and customer presentations for all bids--- Ensure customer commitments are met, working with internal teams, and executing operational taskas needed--- Identify, manage, and build new business relationship in the various markets--- Consult with clients to resolve problems and to provide ongoing support--- Searching and booking of loads on various loads boards--- Provide customers with shipping quotes--- Provide on time tracking information and update customers on the status of shipments, and assistingwith other inquiries--- Collaborate with shippers, over the road and local dispatchers to manage scheduled collections anddrop-offs--- Maintaining current knowledge of market trends and rates in transportation.--- Communicates in a clear and consistent manner and with high integrity.--- Receives load tenders from customers.--- Accurately builds orders received from our customers in International Transportation Services, Inc.dispatch system (Mcleod)--- Maintaining existing and developing new business from our customer base.--- Tracks various loads in SAMSARA and Mcleod to ensure on time delivery.--- Communicates directly with customers when the order is received to the final delivery, also reportsany delay that occurs during transit in a timely manner--- Strong organization and time management skills are essential.--- Bilingual (English/Spanish) a plus.10/21/2022 ITS INC--- Ability to work independently, dependable, and a self-starter--- Strong knowledge of motor carrier operations and geography.--- Process over, short, and damaged freight and related documentation for customer resolution.--- Demonstrates high resource utilization.--- Helps International Transportation Service, Inc. provide a high level of customer service.

Keywords: ITS: International Transportation Services, El Paso , Account Manager, Executive , El Paso, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

El Paso RSS job feeds