Case Management Specialist- Bilingual
Company: BCFS Health and Human Services
Location: El Paso
Posted on: August 1, 2022
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Job Description:
It's a great feeling to work for a company that does so much
good for others around the world!Company: BCFS Health and Human
ServicesPosition: Case Management Specialist -Bilingual (Case
Manager III)Program: BCFS Health and Human Services- Post Release
and Home Study ProgramReports to: Regional Director or National
Program DirectorStatus: Full-Time ExemptFrequency: SalaryEducation:
Required - 4-year bachelor's or undergraduate degree from an
accredited program/university, preferably in one of the following
areas: social work, psychology, criminal justice, sociology, or
related field of studyStrongly Preferred - Graduate degree from
accredited social work program/universityExperience:Required - 3
years of related experience including experience working in crisis
intervention and case management.Preferred - Experience in working
with immigrant populations and child welfare.Supervises: None, PRN
as assignedSummary: The Case Management Specialist is responsible
for using sound professional judgment and best practices to ensure
quality case management services are provided to the service
population especially in crisis situations while maintaining
compliance with established state and federal standards.To
successfully perform this job, the employee may be expected to
perform the following, with or without reasonable accommodations in
accordance with the Americans with Disabilities Act of
1990:Essential Functions:1.Independently coordinate referrals,
service planning and documentation of services for assigned
caseload.2.Act as a liaison with stakeholders, including legal
providers and immigration court.3.Accept crisis calls and provide
support to families in crisis.4.Participate in weekly face to face
or phone supervision with the supervisor.5.75% travel, including
car, train, and flight transportation and overnight stays.6.Conduct
comprehensive assessments, develop treatment plans, and make
independent decisions in the field regarding the safety and
well-being of assigned children and families.7.Meet all deadlines
required by program supervisor and federal partners.8. Communicate
effectively in writing and verbally in English and
Spanish.Measurable Deliverables:1. Meet all federal and state
regulatory guidelines and standards that are applicable to this
position.2. Maintain a case load in accordance with agency policies
and procedures and licensing and contract standards.3. Participate
in workshops, seminars, education programs and other activities
that promote professional growth and development.4. Maintain a
minimum number of weekly contacts with children and families.5.
Continually assess ongoing changes in behavior, circumstances or
conditions that may affect child safety.6. Provide feedback and
support to crisis line staff to ensure an appropriate response to
crisis calls, families' needs are addressed through best possible
supports, and follow ups are conducted as needed.7. Engage and
involve children and their sponsors in the casework process.8.
Document progress that children and their family/sponsors make
toward risk reduction, achievement of service goals and positive
case outcomes.9. Compile, prepare, submit and maintain accurate
records, files, forms, statistics and additional information in
accordance with agency policies, licensing and/or contract
requirements.10. Participate in weekly case staffing with case
managers, case aides and contracted staff in the assigned
region.11. Work evenings, weekends and holidays as needed or
requested by position supervisor.12. Implement BCFS safety
protocols including evacuating with children and other staff in
case of an emergency.13. Maintain confidentiality in all areas of
the service population and program operations.14. Maintain BCFS HHS
professional and ethical standards of conduct outlined in BCFS
employee handbook including demonstrating respect for agency staff,
the service population, and community members and complying with
required dress code at all times.Credentials, Skills and
Abilities:1. Maintain current licenses and certificates required
for the position including but not limited toFirst Aid CPR
Emergency Behavior Intervention Other:2. Will be certified in
Integrated Case Management and demonstrate mastery of comprehensive
safety, resiliency, and mental health assessment.3. Pass a
pre-employment drug screen and random drug screens and maintain
emotional control and professional composure at all times.4.
Provide proof of work eligibility status upon request.5. Pass a
pre-employment and biennial criminal background checks.6.
Demonstrate the ability to:a. Respond sensitively and competently
to the service population's cultural and socio-economic
characteristicsb. Communicate effectively in writing and verbally
in English and Spanishc. Work in a fast paced environment and
maintain emotional control and professional composure at all
timesd. Maintain computer literacy required to meet the
responsibilities of the positione. Work effectively and without
intensive supervision both independently and asa member of a
multidisciplinary team7. Demonstrate a working knowledge of all
Residential Services policies and procedures.English (United
States)If you like to work with people that believe they can make a
difference in the world, this is the company for you!EEO
StatementIt is the policy of BCFS System of Companies and its
affiliated organizations to provide equal employment opportunity
and treat all employees equally regardless of age, race,
creed/religion, color, national origin, immigration status or
citizenship status, sexual orientation, military or veteran status,
sex/gender, gender identity, gender expression, disability, genetic
information or genetic predisposition or carrier status, marital
status, partnership status, victim of domestic violence, sexual or
other reproductive health decisions, or other characteristics
protected by applicable law.Click here to view the "EEO is the law"
poster
Keywords: BCFS Health and Human Services, El Paso , Case Management Specialist- Bilingual, Executive , El Paso, Texas
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