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Operations Program Manager II

Company: DISH
Location: El Paso
Posted on: May 14, 2022

Job Description:

Department Summary

*** This role sits out of El Paso. Relocation offered!***

DISH is a Fortune 200 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

The Program Manager II manages multiple large projects at any given time and may take ownership of a specific program designed to streamline departmental functions with other teams or product lines. The projects may include: corporate initiatives, new product introduction, IT initiatives and/or engineering centric initiatives. The daily responsibilities of the position are to ensure that stated project/program objectives are met and exceeded. This position has full project development and management from inception to closure.

  • Conceptualize complete solutions and coordinate effective decision-making
  • Create or coordinate the solutions for complex problems by identifying the key decision-maker(s) and those to be informed; integrate regulatory and operational needs; perform cost/benefit analysis; provide full trade-off analysis and hold the project team and management accountable for decision-making responsibilities.
  • Chair meetings to gather business requirements related to new product releases, process enhancements, business rule changes, bug fixes, improvements to or introduction of information systems
  • Draft business requirements documentation to include solution overview, operational requirements, business financial benefit, risk analysis, and measurements of success for all projects
  • Perform as business representative facilitating the implementation of corporate wide initiatives that directly affect or require Manufacturing/Distribution participation or support
  • Work with a team to complete functional and business acceptance testing of enhancements; validating user and stakeholder needs have been met for performance, quality, reliability, and functionality prior to release into a production environment
  • Identify and implement opportunities that will improve ability to develop quality products in a cost-effective, compliant and timely manner
  • Support the continuous development of the organization's project management, metrics and reporting processes
  • Analyze program/project requirements, create designs, and provide documentation by utilizing DISH specified tools and methodologies
  • Maintain active participation in the Initiation, Planning, Monitoring/Controlling, and Closing phases of a project
  • Assist in the drafting of Project Management, Quality, Risk Management, and Communication plans, including the following subsets: Work Breakdown Structures (WBS), associated WBS dictionary, and Work Packages
  • May provide a variety of services ranging from day-to-day support, maintenance, design, development, and trouble-shooting to improve, advance, or simplify business processes regarding continuous improvement

    Skills, Experience and Requirements

    • Bachelor's degree
    • 2-5 years in program management, engineering or operations
    • Broad technical understanding of various operational systems in this environment
    • Experience with business and project management tools and procedures
    • Excellent communication skills and ability to effectively interact with customers
    • Excellent oral and written communication skills to include the ability to interact effectively with customers at all levels including senior executives
      *** This role sits out of El Paso. Relocation offered!**

      Salary Range

      Compensation: $58,320.00/Year - $85,400.00/Year

      • Our greatest benefit is opportunity, as we promote from within
      • Paid time off - vacation and sick time
      • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted SlingTV and Boost Mobile plans
      • Paid training

        Candidates need to successfully complete a pre-employment screen, which may include a drug test.

Keywords: DISH, El Paso , Operations Program Manager II, Executive , El Paso, Texas

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