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Senior Audit Manager/Virtual Channels

Company: Wells Fargo
Location: El Paso
Posted on: February 16, 2020

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Internal Audit conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.The Consumer Banking Audit Team is seeking a Senior Audit Manager (SAM) to focus on auditing the activities within the Payments, Virtual Solutions, and Innovation (PVSI) organizations. Experience in Risk and Controls activities such as Compliance, Operational Risk (including systems), Fraud, and / or Finance/Accounting is preferred. Experience is preferred in auditing areas such as Contact Centers, Digital Channels (online and mobile banking), along with experience auditing key regulations impacting those areas.This SAM will support the Audit Director for PVSI and will be accountable in developing a comprehensive multi-year strategy for auditing Wells Fargo Virtual Channels. Virtual channels represents how consumers interface with the bank outside of the traditional branch structure. This SAM will be responsible for the completion of an assigned segment of the audit plan and other defined objectives. In addition, this SAM will be responsible for the quality and timely completion of audit assurance and project work, ensuring audits are well planned, executed and reported, and issues are proactively escalated to management for timely resolution. They will also need to plan and organize work in an annual cycle, not just project cycle while ensuring audit engagements are risk-based, and executed according to Internal Audit policies and guidance. Ideal candidates for this position will have the ability to provide credible challenge and manage audit coverage that meets heightened regulatory expectations.This SAM will also provide guidance and oversight to Internal Audit team-members to ensure coverage is well planned, executed, and reported in accordance with IA methodology. They will also be accountable for management of issues to ensure timely resolution. They will work across IA teams and with senior-level leaders within IA and our business lines building strong partnerships. This SAM will also lead team members providing feedback, coaching, and development guidance.Additional responsibilities:

  • Develop a comprehensive understanding of inherent risk and processes that manage risk at Wells Fargo
  • Evaluate current audit approaches and practices, providing thought leadership on industry best practices and regulatory changes, and driving continued maturation and evolution of the audit function
  • Identifying thematic risk trends observed across the enterprise for purposes of influencing strategic control direction and process maturity
  • Represent the CBAT Audit team as a highly engaged, visible, and influential leader
  • Seek continuous quality improvement and efficiency in the execution of audit workThe successful candidate for this role will demonstrate experience leading and coaching audit teams and have an understanding of and experience in front line risks for the consumer banking industry. They will be an effective builder and leader of high performing teams focused on driving business results through collaborative leadership and team member engagement; keep up with fast paced organizational change, managing and caring for team members through that change; contribute to IA and CBAT strategies with a One Wells Fargo lens; and further the strong risk management culture of Wells Fargo, living the vision and values of Wells Fargo.This position must be capable of initiating action and possess strong execution and relationship management skills across all levels and functions, as well as with the regulators. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for excellence and results, and personal accountability for achievement and outcomes.The Senior Audit Manager will:
    • Manage a staff (approx. 6-12) and is responsible for the quality and timely completion of a defined segment of the Audit Plan in accordance with IA policies.
    • Provide timely feedback and coaching to team-members. Establish development plans for each team member that facilitates proficiency and excellence in current positions and prepares team members for future opportunities.
    • Plan and organize work over a multiple-year cycle. Ensures audit engagements are risk-based, and executed according to IA policies and guidance.
    • Build strong working relationships with lines of businesses, risk management, and regulators.
    • Possess a strong working knowledge of applicable regulations including the ability to form opinions on the design and effectiveness of regulatory compliance and operational controls.
    • Provide credible challenge to business leaders related to reputation risks as appropriate.As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
      • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
      • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.Preferred location is Charlotte, NCRequired Qualifications:
        • 8+ years of experience in one or a combination of the following audit or risk functions: leading teams covering risk identification, mitigation and management (includes audit, legal, operational risk, compliance risk, credit risk, market risk, technology risk, or the management of a process or business with accountability for risk.)
        • 2+ years of management experienceDesired Qualifications:
          • Experience at a financial institution or accounting firm
          • A BS/BA degree or higher
          • Leadership experience
          • Solid knowledge and understanding of audit or risk methodologies and supporting tools
          • Strong understanding of financial regulatory environment
          • Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation
          • Excellent verbal, written, and interpersonal communication skills
          • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
          • Strong organizational, multi-tasking, and prioritizing skills
          • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
          • Solid problem solving skills
          • Ability to travel up to 20% of the timeJob Expectations:
            • Ability to travel up to 20% of the timeHow to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5532783&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, El Paso , Senior Audit Manager/Virtual Channels, Executive , El Paso, Texas

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